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Digital Health Week 2017: Electronic health record improves access to information

          Karen Keith

As part of Digital Health Week 2017, the eHealth Centre of Excellence (eCE) blog will feature posts from guests discussing why digital health is important to them. Today’s post is from the connecting South West Ontario (cSWO) Program Manager Karen Keith. The eCE is the cSWO Program’s Change Management and Adoption Delivery Partner for the Waterloo Wellington region.

 

Clinicians from across the continuum of care need access to the most up-to-date patient information in order to make safe, informed decisions for their patients. In the past, this was challenging because the information they need typically 

comes from many different places – such as labs, x-Ray facilities, primary care clinics, hospitals, pharmacies, home and community care, etc. Trying to collect all of this information was an administrative burden, and often it would be faster and less effort for the clinician just to duplicate the test, as no one wants to delay a necessary treatment. 

 

That’s why the electronic health record (EHR) is so important. The connecting South West Ontario (cSWO) Program’s Regional Clinical Viewer, ClinicalConnect™ – funded by eHealth Ontario – is an EHR digital health tool: a secure, web-based portal that provides physicians and clinicians with real-time access to their patients’ electronic

 

 medical information from all acute care hospitals, Local Health Integration Networks’ Home & Community Care Services (formerly Community Care Access Centres) and Regional Cancer Programs in south west Ontario, plus various provincial repositories that provide access to lab and drug data.

 

Digital health is important to me because it’s enabling clinicians to make well-informed decisions for their patients at the point of care, so patients can receive the care they need when they need it.

 

Don’t just take it from me – here’s what one ClinicalConnect user in our region has to say:

 

“ClinicalConnect lightens the clerical burden for everyone and promotes a more seamless encounter with the patient: I can just pull up the relevant records right away, respond to the clinical concern, and make a relevant plan – instead of having the clerical staff try and find those records and then recall the patient weeks or months later, which can put patients at risk.”

 


 

We are pleased to share that a major upgrade to ClinicalConnect, referred to as Release 5.0, was successfully completed on Sunday, November 5, 2017 to further enhance the portal’s functionality for users. Read more about this here!

 

For more on the cSWO Program, please click here.

 


 

Follow us on twitter (@eHealthCE) and join the Digital Health Week conversation using #thinkdigitalhealth!
 

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June 2017 - Important updates to ClinicalConnect™

 

 

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cSWO June 2017 update

 

 

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cSWO May 2017 update

 

 

 

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ClinicalConnect™ now integrated with eHealth Ontario’s Acute Clinical Data Repository

 

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cSWO March 2017 update

 

 

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cSWO February 2017 update

 

 

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In the news: Access to narcotic information will improve patient care, Says ER Doctor

Recently, Guelph General Hospital (GGH) ER Doctor, Dr. Ian Digby, was interviewed by CBC Kitchener-Waterloo to discuss the connecting South West Ontario (cSWO) Program's Digital Health Drug Repository (DHDR). 

 

The early adopter sites (GGH, Guelph FHT, and Guelph Community Health Centre) are the first in the province to view provincial drug data via the cSWO Regional Clinical Viewer, ClinicalConnect™, which includes publicly funded drugs, monitored drugs (as of early December 2016) and pharmacy services information, in the integrated EHR. This initative is led by the eHealth Centre of Excellence, as the cSWO Change Management and Adoption Delivery Partner in the Waterloo Wellington region.

 

Says Dr. Digby:

 

"This is the best opportunity we've had yet to identify people who are maybe using the system inappropriately, and also to protect patients who are using it properly, but are just having complications from interactions with their medications."

 

"This is going to provide just an extra level of information for us about recent prescriptions, duplicate prescriptions, those sorts of things that we keep our eyes out for."

 

 

Click here to listen to the radio interview with the Morning Edition's Craig Norris.

 

Click here to view the article.

 

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cSWO September 2016 update

 

 

Please click here to download the PDF.

 

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Notice of update to ClinicalConnect and AGS

 

 

Please click here to download the PDF.

 

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