eReferral supports access to Diagnostic Imaging across Ontario
Key takeaways
Electronic referral for Diagnostic Imaging (DI) requests has resulted in improved clinical efficiencies and a high degree of patient satisfaction.
Quick facts
eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, wait time, or patient preferences
eReferral provides referring clinicians access to a health map that allows referrers to see the wait times and locations so that the clinician and the patient can make an informed decision about their referral
eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 176,000 patients have consented to receive email notifications about their DI referrals and appointments
88% Of DI patients surveyed said they were satisfied with their eReferral experience
95% Of DI patients surveyed said that eReferral email notifications improved their referral experience
It’s so much more efficient. Don’t have to worry about missed calls
eReferral DI Patient
Easy, quick and provides a time and date in my email inbox that I can reference
eReferral DI Patient
I received my appointment time within minutes of the NP sending the referral electronically and no wasted paper!
eReferral DI Patient
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Virtual Visits in Primary Care: A case study on the patient experience
According to the 2017-2018 Health Care Experience Survey, although ninety-four percent (94%) of Ontarians have…
-
eReferral and time to book an appointment for a DI referral in WWLHIN
Electronic referral (eReferral) is one of the digital health technologies currently deployed in five Local…
-
eReferral user satisfaction with the Ocean Portal
Ocean eReferral users who access the solution through the online portal are satisfied with the…
-
Patient experience with eReferral email notifications in OH-East
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer…