Skip to content
Amplify Care

Discover how AI is transforming primary care in our new digital health hub!

eReferral eServices

Fiscal year 21/22 eReferral highlights

eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree of expansion in fiscal year 20221/2022. The large increase in clinical adoption and use of the electronic referral system resulted in a better experience for clinicians and patients.

Quick Facts

Throughout the past year, the Ontario eServices Program has expanded the reach of eReferral across the province with eReferral now active ​
in all regions​

  • 450 new eReferral forms were developed, this is a 46% increase from 2020/2021​
  • 86% of referrals received by central intake were complete​
  • 95% of patients surveyed felt that the email notifications improved their referral experience​
  • 78% of users were satisfied with the eReferral solution

It was amazing. I never had a referral and booking go through so fast!

eReferral Patient​

347k+
eReferrals were processed, a​ 45% increase from 2020/2021
1774
new eReferral​ users were set up to send eReferrals, a 46% increase from 2020/2021​
615
new eReferral ​ users were set up to receive eReferrals, a 43% increase from 2020/2021​
225k+
Unique patients were referred through eReferral in the past year, a​49% increase from 2020/2021​

It has cut down tremendously on the amount of time it takes me to make referrals to other agencies in the community.​

Health Professional​
HNHB Allied

Very efficient way to get notice of the referral and the subsequent appointment booking.​

eReferral Patient​

By

Amplify Care

Interested in learning more?

Interested in partnering with us or learning more about
what we can offer you? Please reach out here.

Contact Us

Get the latest resources and insights

View all
© Copyright 2025 Amplify Care
Accessibility Privacy Policy