Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.
- Over 500 providers are receiving eReferrals in OH-West Region
- Over 150,000 eReferrals have been processed in OH-West since 2017
- 80% of specialists believe eReferral makes it easier to track patient referrals
- 76% of specialists are satisfied with eReferral
- 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
- 65% of OH-West region specialists surveyed are using eReferral every week
Key takeaways
eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.
We are trying to push for family MDs to refer this way instead of via fax
Office Administrator
West Region Specialist
I only wish more of my referrals were sent through Ocean!
Physician
West Region Specialist
I use eReferral Ocean all the time. I really find this helpful and for the patients.
Office Administrator
West Region Specialist
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