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Formerly eHealth Centre of Excellence, learn about the new brand

Solutions
Services
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Evidence & Insights
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Virtual Assistants

Innovative bots or “virtual assistants” designed in-house to enhance data quality, streamline clinical workflows, and improve patient outcomes

EMR Tools

Integrated into frontline systems to support clinicians with evidence-based decision-making and access to resources

Shield

A modular cybersecurity and privacy self-learning program designed specifically for Canadian healthcare professionals

AI Scribes

Change management and evaluation support for AI scribes to enhance clinical workflows and reduce administrative burden

eReferral

Streamline the referral process and improve communication across the care continuum, enhancing patient access and experience

eConsult

A secure web-based tool that allows timely access to specialist advice and often eliminates the need for an in-person specialist visit

Online Appointment Booking

Online booking platforms that allow patients and their caregivers to request or directly schedule appointments

Change Management

Supports the people side of change by helping teams embrace digital health tools to improve workflows and enhance patient care

Practice Facilitation

Supports continuous improvement in healthcare practices by building organizational capacity and implementing high-impact changes

Integrated Care

Embedded assistance and expert guidance for healthcare teams in implementing integrated care pathways and digital health tools

Primary Care Collaborative

Expertise in supporting healthcare agencies with developing a sustainable primary care collaborative, ensuring primary care perspectives are represented

Knowledge Translation & Evaluation

Expert support in identifying value-driven processes, integrating metrics, and evaluating the impact of digital health tools on practice efficiencies and care quality

Healthcare Experience Advancement Lab (HEAL)

Collaborative co-design with clinicians to develop digital health solutions that address specific workflow needs and improve healthcare delivery

Program & Project Management

Dedicated support in establishing and managing digital health programs and projects across Canada, ensuring smooth implementation and alignment with organizational goals

Privacy & Security

Expertise in safeguarding privacy and ensuring compliance with privacy principles in all digital health programs and services

Evidence

Case studies & evidence briefs Publications

Insights

Blogs & updates

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Latest Insights

Exciting updates on AI scribes: new initiatives offer funding opportunities and guidance on vendors
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