Triaging Referrals to eConsult (TReC)
TReC is a workflow that allows specialists to respond to referrals with advice, through an eConsult if they deem it appropriate, often eliminating the need for an in-person appointment for the patient. As of April 2022, participating specialists have responded to 9% (n=307) of their eReferrals with an eConsult.
TReC was previously known as eReferral to eConsult Proof of Concept (eRC) and went through two phases of development and evaluation. The evaluations results informed decisions to make this workflow a permanent part of eServices Program.
Key takeaways
Enabling specialists to respond to an incoming eReferral with an eConsult has provided incredible benefit to both clinicians and patients by improving access to specialty care and advice.
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Benefits of eReferral and MSK Model of Care
In Canada, 36% of the population suffers from a Musculoskeletal (MSK) disorder.1 Currently, patients experience…
-
Webinar on systematically reimagining administrative load in family practice
Sharing some tips, tricks, and key takeaways from our Ideal Primary Care Practice Model webinar,…
-
Patient experience with eReferral email notifications in OH-East
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer…
-
eReferral and ophthalmology cataract central intake in Waterloo Wellington
Using eReferral and a centralized intake model leads to… Reduced wait times Research shows that…