Unlocking the benefits of using eConsult in primary care
Hello everyone, my name is Wendy Lang and I’m a Change Management and Adoption Lead at Amplify Care. Today we’re resharing some insights I provided during last year’s Digital Health Week around the benefits of eConsult.
I have experience working in the healthcare system as a Registered Nurse, and I’ve personally witnessed the struggles clinicians and patients face with long wait times to receive specialist care. No one expects a primary care physician to be an expert in every area of medicine. That’s why they refer their patients to specialists, when necessary.
However, there are so many cases when a patient’s medical issue could be addressed through a straightforward course of action. In these cases, patients don’t necessarily need to wait months to see the specialist. Their primary care physician can pose a question to the appropriate specialist and receive a response directly, in days, or sometimes hours.
Now that my professional career has brought me to Amplify Care, I get to work directly with clinicians, onboarding them to eConsult. The pride I feel knowing that what I’m doing is making a difference to not only clinicians, but their patients is indescribable. I love the stories I hear about the impact eConsult is making in people’s lives. Every single one of us has been a patient at some point and I often find myself thinking about how I would want to receive care. This is what motivates me to continue to work to make eConsult available to every patient across the province.
Learn more about eConsult here.
Get the latest resources and insights
-
Automates FAQs
Automates at the Amplify Care offers a suite of automated solutions that support clinicians and organizations…
-
Virtual Visits in Primary Care: A case study on the patient experience
According to the 2017-2018 Health Care Experience Survey, although ninety-four percent (94%) of Ontarians have…
-
Webinar on leveraging AI scribes for your ideal practice (part 1)
Sharing some tips, tricks, and key takeaways from our Ideal Primary Care Practice Model webinar,…
-
Reducing no show rates through the use of eReferral
Missed appointments (no-shows) are a significant issue in primary care settings,1,2 with many medical care…