Supporting primary care teams in digital health adoption
Meghan Brenner-Burgoyne, Manager of Change Management at Amplify Care, emphasizes the importance of structured support for the successful adoption of...
Formerly eHealth Centre of Excellence, learn about the new brand
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Primary Care clinicians sending referrals, a time-based comparison of fax and eReferral workflows
Clinician burnout is a significant issue and can result in a number of negative consequences including suboptimal patient care delivery,...
What does an Integrated Care Manager do?
With a combination of clinical expertise, digital health knowledge, and change management skills, Integrated Care Managers (ICMs) play a key...
Webinar on EMR inbox management: recording available
Sharing some tips, tricks, and key takeaways from our first-ever Ideal Primary Care Practice Model webinar, a series powered by...
How AI Scribes are reducing administrative burden in primary care
Learn more about an evaluation that shows AI scribes are alleviating the administrative burden on primary care clinicians, cutting documentation...
Exploring the impact of change management support on the eReferral user onboarding experience
Organizations can benefit greatly from having access to Change Management Specialists (CMS) who possess the required skills and knowledge to...
Exploring the experience of eReferral users in primary care
The Technology Acceptance Model1 emphasizes that “acceptability” – the perceived ease of use and perceived usefulness of a technology –...
eReferral supports mental health and addictions in Ontario
Key takeaways Electronic referral (eReferral) for Mental Health & Addictions (MH&A) has expanded across Ontario, enhancing the patient experience throughout...
eReferral supports diagnostic imaging in Ontario
Key takeaways Electronic referral (eReferral) for Diagnostic Imaging (DI) has expanded across Ontario, enhancing the patient experience throughout the province ...
eReferral supports cataract surgery in Ontario
Key takeaways Electronic referral (eReferral) for Cataract Surgery has expanded across Ontario, enhancing the patient experience throughout the province Quick...
Exploring the relationship between patient satisfaction and age with the eReferral process
Background The rapidly growing population of older adults is increasingly adopting technology, challenging the misconception that they are either dissatisfied...
A case study on introducing neighbourhood-level marginalization data into the EMR using bot technology
Social determinants of health (SDoH) are social factors, including education, housing, employment, and social support, that can impact patient outcomes....
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