eReferral to eConsult initiative
Key takeaways
Enabling specialists to respond to an incoming eReferral with an eConsult has provided incredible benefit to both clinicians and patients by improving access to specialty care and advice.

Quick facts
eReferral to eConsult initiative allows specialists to respond to eReferrals with advice through an eConsult if they deem it appropriate, which in many cases eliminates the need for an in-person appointment for the patient.
To date, participating specialists have responded to 10% (n=190) of their eReferrals with an eConsult
79% of eConsults completed have been resolved without the need for a patient appointment
93% of Primary Care Providers (PCPs) surveyed agreed that they found it clinically appropriate that the specialist address their referral with an eConsult
93% of PCPs surveyed agreed that they were provided enough information through eConsult to provide care to their patient
93% of PCPs surveyed rated the value of eConsult through eReferral as either good or excellent
The merge of eConsults
with eReferrals is a great idea…This new feature allows us to update the specialist in the same patient file, with results, without the fear of them being misplaced. MDs can get ongoing support as well while they wait for the patient to be seen. Having everything synched is very reassuring on this end!!
Donna Gledhill, Admin Coordinator
Champlain Region
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Plain Language Description: Sharon
The Automates team at the Amplify Care has introduced a cloud-based robotic process automation solution…
-
Patient experience with eReferral in Ontario Health West Region
Patients who receive appointment information and reminders through eReferrral, report an improved healthcare experience and…
-
Plain Language Description: Ocean to CaseWORKS integration
Amplify Care and Canadian Mental Health Association Waterloo Wellington (CMHA WW) have integrated eServices eReferral (leveraging…
-
Virtual Visits in Primary Care: A case study on the clinician experience
In Ontario, there is a growing demand and opportunity to innovate healthcare delivery, making it…