Impact of embedded decision support within eReferral forms for MRI ordering
A recent study revealed that the use of eReferral with embedded decision support (DS) was associated with a higher proportion of necessary MRI orders, as compared to faxed referrals.

Quick Facts
- There has been a significant increase in the ordering of MRIs in Canada and along with that, an increase in wait times for MRIs – some of which are unnecessary
- Evidence-based criteria to guide decision making has been developed by the Canadian Association of Radiologists (CAR), Choosing Wisely Canada, and the Joint Department of Medical Imaging (JDMI) at the University Health Network (UHN)
- The JDMI and the eReferral Program team worked together to embed the clinical DI – DS within the eReferral process for DI requests
- A study led by the eReferral Evaluation team, measured the impact of the DS embedded within the eReferral form on the number of necessary MRI requests ordered at Grand River Hospital in Kitchener, Ontario1
- Grand River Hospital’s DI clinic receives referrals through eReferral with embedded DS, as well as the traditional paper-fax based method, without DS
- In total, the retrospective chart review was completed on 717 referrals for patients with knee pain; 19% (136) were eReferrals and 81% (581) were fax
- Study findings show that the use of eReferral was associated with a higher likelihood of necessary MRI requests, reducing unnecessary ordering which could result in reducing wait time for patients to access services
To read the full article and learn more about the study click here or see the
full citation below.
- Mohammed, HT, Payson, L-A, Gillan, C, et al. Exploring the impact of diagnostic imaging decision support embedded in an electronic referral solution on the appropriate ordering of magnetic resonance imaging for
patients with knee pain: a retrospective chart review. J Eval Clin Pract. 2021; 1- 13. doi:10.1111/jep.13617
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Virtual change management support
Over 300 users have adopted the solution since March 2020, and over 65 surveys completed.…
-
eReferral and time to book an appointment for a DI referral in WWLHIN
Electronic referral (eReferral) is one of the digital health technologies currently deployed in five Local…
-
eFax through Ocean eReferral
eFax is a solution that enables existing Ocean eReferral senders to submit referrals to receiving…
-
A case study on the implementation of a centralized, integrated Online Appointment Booking solution at a COVID-19, Cold & Flu Care Clinic
In 2021/2022, Ontario Health (OH) funded the implementation of a centralized, integrated Online Appointment Booking…