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Virtual Visits


 

What is a virtual visit?

Virtual visits allow healthcare providers to ‘see’ their patients over a secure, online communication system via chat messaging, phone or video.

 

Why use virtual visits?
  • Reduce avoidable in-person visits
  • Decrease walk-in utilization
  • Securely send requisitions directly to the patient
  • Enrolled physicians are remunerated for virtual visits
  • Improves provider and patient satisfaction

 

What types of appointments can be seen virtually?

 

Some common examples include:

  • Medication renewals
  • Follow-up on lab or imagining results
  • Rash or skin conditions
  • Chronic conditions
  • Health education
  • Seasonal allergies
  • Mental health follow-up
  • Cold and flu

More about this pilot program:

 

The eHealth Centre of Excellence, in partnership with the Ontario Telemedicine Network (OTN) will be rolling out virtual visits across Waterloo Wellington in a year-long pilot, starting in March 2018.

 

We are pleased to announce that the successful vendor to support the Virtual Visit Primary Care pilot in the Waterloo Wellington Local Health Integration Network (WWLHIN) is Think Research, a Toronto-based company that provides digital tools to enable evidence-based care. Think Research's solutions standardize the clinical decision-making process at the point of care and are deployed in over 1,000 facilities, with millions of patients impacted annually. Please click here for more information!