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About the eHealth Centre of Excellence


The eHealth Centre of Excellence was established on April 2nd, 2014 and was the formalization of several years of digital health projects at the Centre for Family Medicine Family Health Team (CFFM FHT). Our organization was founded on a vision of creating a collaborative space to share knowledge and develop best practices and to enable technology to support improved clinical care.


Under the leadership of its Director, Dr. Mohamed Alarakhia, the eHealth Centre of Excellence works at both at the system and local level to move ehealth initiatives in Waterloo Wellington forward. 


We have been involved with various Personal Health Records, Electronic Medical Records, Electronic Health Records and research and education initiatives over the last several years. Past initiatives have included the HEALTHeCONNECTIONS project, Project CARE (Cultivating Adoption of Regional eHealth) and Project ALIVE (Advancing and Leveraging the Investment Value in EMRs). See our history section for more information on these programs.


Current programs and projects include, but are not limited to, QBIC (Quality Based Improvements in Care) and the System Coordinated Access (SCA) program. We are also the Waterloo Wellington Delivery Partner for the connecting South West Ontario (cSWO) Program digital health solutions: the Regional Clinical Viewer, ClinicalConnect™, and Health Report Manager (HRM), which is deployed in collaboration with OntarioMD.

Our Services


For more information on how we can support you, please visit our tools & services page.


For more information on our current initiatives, please visit our programs page.