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Online Privacy and Security Training for Primary Care Providers

It is more important than ever for primary care providers to understand their obligations as a health information custodian under Ontario’s Personal Health Information Protection Act (PHIPA). To support primary care providers in preventing privacy incidents and breaches, OntarioMD is offering a comprehensive, complimentary online training module that covers:

  • Legal and professional obligations, and the importance of privacy and security
  • How to safeguard patient data
  • How to identify and respond to privacy breaches and security incidents

Physicians will receive two Mainpro+ credits for completing the training. All users will receive a certificate of attestation upon successful completion of the training. To access the module, you must be a registered user of OntarioMD.ca. The registration link is located at the top of every page on their website. The training module can be accessed at: https://www.ontariomd.ca/products-and-services/privacy-and-training-resources.

 

Join the more than 2,000 clinicians who have completed this important training.

 

For more information on the training or OntarioMD’s digital health services for primary care, contact support@ontariomd.com or visit www.ontariomd.ca.

 

 

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Centre for Effective Practice Academic Detailing Available Soon!

 

 

Please click here to download the PDF.

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eConsults have reached 6,000 and continue to increase!

More and more primary care physicians are using eConsult to obtain advice from specialists to improve timely access to patient care.  In our region alone, over 6,000 eConsults have been sent.  We have had many of our local specialists join this program over the last few months. Click here for an updated list of specialists from our region.

 

Dermatology is one of the highest requested eConsults…. after all, a picture says a thousand words. 

 

Would you like learn more about improving the quality of pictures for dermatology consults?  Click here for tips and tricks on how to take great clinical images.

 

If you are interested in learning more about eConsults or would like a refresher, please contact Wendy. Lang@ehealthce.ca.

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cSWO June 2019 Update

 

 

Please click here to download the PDF.

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Virtual Visits wins the Patient Care Innovation Team Award at the 2019 CHIA Gala!

Congratulations to our QBIC team on their Patient Care Innovation Award at the Canadian Health Informatics Awards (CHIA) Gala!

 

The award recognizes a for-profit healthcare ICT company and client team that have successfully implemented a health-IT solution that has positively impacted patient care in innovative ways and honours the private and public sector team effort.

 

Since VirtualCare went live 12 months ago, 67 primary care providers (PCPs) are registered, and 77% have conducted more than 3 visits with their patients. Patients have requested virtual visits with their PCP for reasons such as medication and prescriptions, to follow up on test results, to address new health issues, and discuss chronic conditions.

 

 

“The ability to have a virtual visit with my doctor reduces the need for a 45-minute drive to see my doctor for health concerns that can be dealt with through a virtual visit. My doctor monitors my progress while transitioning medications, without the need for me to visit their office. The virtual care application is easy to use and such a convenient way to get the care I need.” – Patient

 

Virtual Visits provide an efficient and convenient way for patients to connect with their primary care provider so they can be informed and engaged in their care. It is the ongoing dedication to digital health innovation that makes programs like Virtual Visits a success in our community!

 

Thank you to everyone for your involvement and continued support to expand digital health!

 

For more information on Virtual Visits or digital healthcare tools and services, please email: communications@ehealthce.ca.

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Patients Agree - eReferral Improves Efficiency of the Referral Process

As part of the System Coordinated Access (SCA) eReferral Program, patients are invited to complete the online patient experience survey. The survey allows patients to share their experiences with the Ocean eReferral process by answering both quantitative and qualitative questions.

 

The results are in!

 

To date, more than 1500 patients have responded to the patient experience survey, of which 96% agree that eReferral is an easy process and that eReferral notifications improve the patient experience. In just over two months (February 1 to April 9, 2019), 425 patients completed the survey, providing many comments. Over 11% of these patients included comments on the efficiency of the process. In total, there were 48 individual comments related to efficiency.

 

The patients have spoken!

  • Appointment was fast and made the same day
  • Doctor one day, appointment confirmed next day. Excellent service.
  • Excellent quick process. I had the appointment before I reached home.
  • Had the referral appointment within an hour of my Dr. appointment
  • I am quite impressed with the time frame it took to get appointment. Electronic referral is the way to go.
  • I find this method to be very efficient.  My doctor’s appointment was yesterday and today I have an appointment scheduled!
  • This process is a time saver for all—the patient, the provider and the referring physician to the best of my knowledge. I work in this industry and it is a positive step in the right direction for referrals. 

 

Patients are recognizing the benefits of eReferral and the impact it’s making on getting them the care they need. If you’re not already using eReferral, email us at eReferral@ehealthce.ca for more information.

 

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cSWO May 2019 Update

 

 

Please click here to download the PDF.

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Digital Health Executive of the Year is awarded to Dr. Mohamed Alarakhia!

Our team is excited to announce that our Managing Director, Dr. Mohamed Alarakhia is this year’s recipient of the Canadian Health Informatics Award (CHIA), Digital Health Executive of the Year!

 

The award is granted to an individual whose strong leadership has helped advance Digital Health or Virtual Health in Canada.

 

As the Managing Director at the eHealth Centre of Excellence (eCE), Dr. Alarakhia’s leadership has guided our organization to strive for digital health excellence over the past several years! The eCE has developed and deployed digital health tools and services that have strongly influenced health outcomes and driven improvements within the healthcare system.

 

The recent announcement of 10,000 Virtual Visits through the Quality Based Improvements in Care (QBIC) program, and the 41,000 (and climbing!) eReferrals recently sent, both demonstrate the community’s confidence in the usage of digital health across the region.

 

Additional milestones and high adoption rates are not far behind the two most recent announcements regarding Virtual Visits and eReferrals! The image below provides a comprehensive summary of how digital health is being used and adopted across the many facets of healthcare:

 

 

Thank you to all our stakeholders for your consistent involvement in the development and progression of digital health in our healthcare community! It is the unwavering support from all of you that continues to drive innovation forward and allows our team at the eCE to continue deploying digital health technology.  

 

If you have an interest in integrating digital health into your practice, send us an email and we would be happy to help you start your onboarding process!

 

Email: communications@ehealthce.ca

 

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Quality Based Improvements in Care is excited to announce a huge milestone!

It’s official! Our Quality Based Improvements in Care (QBIC) team is celebrating 10,000 virtual visits! Virtual visits allow healthcare providers to ‘see’ their patients over a secure, online communication system via chat messaging, phone or video. Virtual visits help reduce avoidable in-person visits, decrease walk-in utilization and securely send requisitions directly to the patient.

 

For more information on Virtual Visits, click here.

 

Thank you to everyone for your dedication, involvement & ongoing collaboration.

 

Are you interested in learning more about Virtual Visits?

 

Email communications@ehealthce.ca to get started!

 

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SCA Waterloo Wellington eReferral Destinations: May 2019

 

 

Please click here to download the PDF.

 

Visit the System Coordinated Access site by clicking here.

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June 28, 2019
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