Diagnostic Imaging is coming to eReferral … are you ready?
Wednesday, February 28, 2018
As previously announced, the seven hospitals in the Waterloo Wellington region are set to receive Diagnostic Imaging (DI) referrals as part of the System Coordinated Access (SCA) program in March 2018!
Primary care clinicians will be able to send electronic referrals (through the Ocean eReferral Network) to Hospital DI departments directly from most electronic medical records (EMRs).
As part of the move to eReferral, new standardized DI requisition forms (e.g. one MRI form for all hospitals, one CT form for all hospitals) will be in place at launch.
Webinar now available online: “Mental Health Tools and Resources for the EMR”
Tuesday, January 30, 2018
Featuring guest speaker Dr. Joan Chan, the eHealth Centre of Excellence’s QBIC (Quality Based Improvements in Care) team recently hosted a webinar highlighting mental health tools and resources for the electronic medical record (EMR). Dr. Chan, a family physician with the Guelph Family Health Team (FHT), shares her firsthand experience with using these tools and explains how she’s adapted them into her clinical workflow.
Features of the mental health toolkit are highlighted below:
EMR tool for Mental Health visits
The eHealth Centre of Excellence has developed an EMR tool to assist with your mental health encounters that:
Standardizes documentation with an easy to use Encounter Assistant
Is based off of the new HQO Quality Guidelines for Major Depression Disorder
Directly links to screening tools (PHQ-9, GAD-7), resources and referrals
Includes a new Patient handout feature, which enables you to:
Create an individualized treatment plan and educational handout for your patients
Reinforce your in-visit health teaching
Create a medication plan and new medication education
Customize self-care activities and referrals
Added features for tablets
Enhance your practice by using our “QBIC Depression” tablet eForm
eForm links directly with our mental health visit Encounter Assistant (described above) to help auto-populate information in the EMR
Be able to review your patient’s subjective information before you enter the exam room
If you are interested in more information, please contact Change Managment Specialist Tara Lonergan at: Tara.Lonergan@ehealthCE.ca.
Watch the webinar below:
“I have been using the progress note Encounter Assistant tool in combination with the OCEAN patient questionnaire for the past several months with my patients, and have found it very valuable to guide my patient encounters, and it has certainly cut down on my charting time for these visits.”
Diagnostic Imaging in Waterloo Wellington hospitals coming soon to the Ocean eReferral Network
Tuesday, January 30, 2018
The eHealth Centre of Excellence’s local System Coordinated Access (SCA) team in Waterloo Wellington is excited to announce that seven hospitals – Grand River Hospital, St. Mary’s General Hospital, Cambridge Memorial Hospital, Guelph General Hospital, Groves Memorial Community Hospital, Louise Marshall Hospital and Palmerston Hospital – are set to receive Diagnostic Imaging (DI) referrals through the Ocean eReferral Network as of the second week of March, 2018!
Coordinated access work has focused on standardizing requisition forms across these seven hospitals, and a standardized Ocean eReferral Network eForm based on these requisition forms with appropriateness criteria is currently being finalized.
The local SCA team is also working with the Waterloo Wellington DI Council to engage DI specialists within the hospitals mentioned above, with training already starting at Grand River Hospital, St. Mary’s Hospital and Guelph General Hospital so far.
“There is a high volume of referrals for Diagnostic Imaging, and the Ocean eReferral Network will help to make the referral process quicker and everyone will know the status of a referral,” says eHealth Centre of Excellence Director Dr. Mohamed Alarakhia.
QBIC (Quality Based Improvements in Care) is a program hosted by the eHealth Centre of Excellence (eCE) that works to provide primary care providers within Waterloo Wellington with support to incorporate telehealthcare services, such as eConsult, into their practice workflow.
Improved access to psychiatric care is now available in the Waterloo Wellington Local Health Integration Network (WWLHIN) via eConsult. Using the Ontario Telemedicine Network (OTN), primary care physicians and nurse practitioners can ask participating psychiatrists a question about current symptoms, medication issues or other treatment options and receive an answer in 3-5 days. With eConsult, many in-person visits can be avoided and patients will receive faster treatment without having to travel long distances to receive care.
Over 30 psychiatrists are now available on eConsult. In collaboration OTN and OntarioMD, the eHealth Centre of Excellence is actively recruiting psychiatrists in our region to join their colleagues in this exciting initiative.
The following psychiatrists from our LHIN are currently available to receive eConsults:
Dr. Susan Senior – General Adult Psychiatry
Specializes in general adult psychiatry but can also consult on those adolescents 16 years +
Special interests: collaborative care; workplace and mental health; mood and anxiety disorders; chronic disease management; sleep disorders; offering clinical management advice along with medication reviews/suggestions
“I value my role with helping the doctors in our area region as well as remote areas of the province where I have been fortunate to have been able to consult on the practitioners in northern communities.”
Dr. Senior is a Royal College Fellowship Trained Psychiatrist (2003) and McMaster Psychiatry Program Graduate.
Dr. David Sherman – Geriatric Psychiatry
“I am happy to eConsult on cases of patients over the age of 65 with mental health and cognitive concerns or patients younger than 65 with cognitive concerns.
I am recognized as a Fellow of the Royal College of Physicians and Surgeons of Canada as a board certified Geriatric Psychiatry Sub-Specialist in addition to being certified in Psychiatry. I completed my Geriatric Psychiatry Sub-Specialty training and Psychiatry training at the University of British Columbia in 2016. I am an Assistant Clinical Professor (Adjunct) in the Department of Psychiatry & Behavioural Sciences at McMaster University. I graduated from medical school at the University of Toronto in 2010. Prior to that I received my Masters of Science in Neuroscience and Neuroanatomy from Dalhousie University and Bachelors of Science, with Honours in Psychology from Acadia University.
I am currently practicing outpatient and community outreach Geriatric Psychiatry at the Guelph Family Health Team and Consultation Liaison Geriatric Psychiatry at the Freeport Site of Grand River Hospital in Kitchener.”
Dr Vivian Polak – Perinatal/Reproductive Psychiatry
Specializes in patients experiencing psychiatric symptoms in the following situations: during pregnancy or in first year following delivery (women and men); fertility difficulties; miscarriage, stillbirth, termination, or death of baby or young child; pre-pregnancy assessments (i.e., for advice on the safety of psychiatric medications during pregnancy/lactation). Psychiatric symptoms or diagnoses include mood disorders (unipolar depressive disorders or bipolar disorders), generalised anxiety disorder, panic disorder, social phobia, post-traumatic stress disorder, obsessive-compulsive disorder, psychotic disorders, comorbid substance use disorders, eating disorders, etc.
In partnership with the Canadian Mental Health Association Waterloo Wellington (CMHA WW), we supported primary care providers in the screening and management of mental health concerns through the use of interactive tablets.
In November, we made news when funding was announced for an EMR tool to be developed by our team that will support primary care providers to make well-informed decisions about opioid prescriptions.
The electronic referral (eReferral) proof of concept came to a conclusion this past summer, and the Ocean eReferral Network officially went live across the Waterloo Wellington region in August 2017. Since this time, over 600 eReferrals have been sent from primary care and other health care providers using the system! For more information on how you can access Ocean, please click here.
In October, our program was honoured to be recognized by the Association of Family Health Teams of Ontario (AFHTO), who gave us a Bright Lights award in the category of Optimizing Use of Resources!
Thanks to everyone – participating clinicians, administrative staff, patients, caregivers and partner organizations – for supporting the SCA team and eReferral project!
Hannele Kivinen at 11:00 AM
cSWO Program 2017 highlights in Waterloo Wellington
Friday, December 22, 2017
As the connecting South West Ontario (cSWO) Program Change Management and Adoption Delivery Partner (CM&A DP) for Waterloo Wellington, the eHealth Centre of Excellence has enjoyed a banner year!
We supported 100 per cent of hospitals across our region to gain access to the Digital Health Drug Repository (which includes Ontario Drug Benefit and Narcotics Monitoring System information) through the Home Meds view in the cSWO Regional Clinical Viewer, ClinicalConnect. Here’s Guelph General Hospital's Dr. Ian Digby speaking to CBC Radio Kitchener about his experience using this new enhancement to ClinicalConnect, which has improved access to real-time drug information.
A sub-set of primary care data is now available in the electronic health record in the Primary Care module of ClinicalConnect, for selected authorized users through a proof of concept initiative led by the eHealth Centre of Excellence, on behalf of the cSWO Program. Learn more the PCDS initiative here!
We’ve started the process of providing community pharmacists with access to ClinicalConnect.
2017 has seen an unprecedented amount of community engagements, as we hosted a number of info-booths and drop-in training at hospitals and other healthcare organizations to promote the exciting new features available through the recent upgrade to ClinicalConnect.