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SCA Waterloo Wellington eReferral Destinations: January 2019

 

 

Please click here to download the PDF.

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SCA Waterloo Wellington eReferral update! December 2018 and January 2019

 

 

Please click here to download the PDF.

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2018 A Year in Review

 

It's been a busy and very productive year at the eHealth Centre of Excellence! We are excited to announce that 2018 was a year was full of new milestones across our System Coordinated Access (SCA) team, Quality Based Improvement and Care (QBIC) team and the connecting South West Ontario (cSWO) team!

 

Let’s look at some of the year’s highlights:

 

 

 

 

What else happened in 2018?

 

June 2018

 

The SCA program celebrated a huge milestone! In June, the program reached 5,000 eReferrals processed in Waterloo Wellington!

 

Current Update as of December 2018: Over 17,000 eReferrals have been processed in Waterloo Wellington!

 

July 2018

 

Through the QBIC program, there was increased access to specialists through eConsult.

 

 

October 2018 

 

Our teams were at Health Quality Ontario and presented posters on the following: 

 

Integrating to Electronic Medical Records (EMRs) to Tackle Stigma: An Evaluation of Using Tablets to Start Mental Health Assessments in Primary Care

 

The Digital Health Drug Repository Improves Patient Safety by Supporting Prescribing Decisions and Medication Reconciliation

 

Developing Strong Communication Between Providers and Patients Through the Deployment of an Electronic Referral Solution Across Ontario

 

 

November 2018

 

Digital Health week was a great success this year and our team celebrated with a week full of webinars! If you missed them during November, click on the links below for full access to the presentations!

 

Leveraging Partnerships to Enhance Patient Care   

Virtual Care in WWLHIN    

Clinical Value of Standardized Primary Care Information

 

In addition to a great Digital Health Week, our team celebrated the launch of the Palliative Care tool being available to Clinicians in Waterloo Wellington! Read more about the Palliative Care tool by clicking here.

 

To end off the month, our Managing Director, Dr. Mohamed Alarakhia, received an Award of Excellence from the Ontario College of Family Physicians!

 

 

December 2018

 

To wrap up the end of another year, our eCE team gathered a collection of gifts for oneROOF Youth Services in Kitchener, ON! To learn more about oneROOF, please visit their website: www.oneroof.org

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A message from the eHealth Centre of Excellence Managing Director Dr. Mohamed Alarakhia

 

It’s been another exciting and busy year at the eHealth Centre of Excellence (eCE)! Over 2018, our team at the eCE has continued working with stakeholders across Waterloo Wellington and the province to ensure they receive the tools they need to deliver the best health care possible. We are very excited to see how far Digital Health has come over the past year as our team continues to strive for excellence! Electronic Referral is now live in five LHINs and is contributing to reductions in wait times for hip and knee replacements. Over 4,000 virtual visits have been completed and have improved the access patients have to their own primary care provider. Pharmacies now have access to provincial drug data which supports their role in medication reconciliation. All of these initiatives have been implemented by working closely with health care providers and patients. Thank you to everyone for your continued support. I would like to pass along my warmest wishes for a happy and healthy holiday season!

 

 

Thank you for another great year of innovation in Digital Health!

 

 

 

 

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Upcoming Webinar: Palliative EMR Tool and Easy Billing!

 

Webinar Details

 

Date: Wednesday, January 23rd

 

Time: 12:00pm – 1:00pm

 

Location: Please join my meeting from your computer, tablet or smartphone: https://global.gotomeeting.com/join/507059549

 

OR in-person at 419 Phillip St. South Waterloo, Algonquin Room

 

Details

 

The Palliative webinar, hosted by the eHealth Centre of Excellence’s QBIC team along with guest speaker Dr. Rachael Halligan, highlights the recently released Palliative Tool that aims to help assist PCPs in the early identification of patients that would benefit from a palliative approach to care. Additionally, many local and provincial resources are also included in the tool along with the ability to easily document and bill palliative visits. Dr. Halligan, the Regional Primary Care Cancer Lead will demonstrate how the tool can be used with a detailed case study.

 

Registration

 

To register, please click here or contact Lynn.Donaldson@ehealthce.ca

 

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cSWO December 2018 Update

 

 

Please click here to download the PDF.

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SCA Newsletter for December 2018

 

 

Please click here to download the PDF.

 

Visit the System Coordinated Access site by clicking here.

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All hospitals in South West Ontario are now integrated with Health Report Manager!

 

 

Please click here to download the PDF.

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cSWO November 2018 Update

 

 

Please click here to download the PDF.

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The Palliative Care Toolkit is now available!

 

Highlights:

  • Designed to assist PCPs in the early identification of patients nearing the end of life and/or who could benefit from a palliative care approach
  • Follows the Waterloo Wellington Integrated Hospice Palliative Care Regional Program Early Identification & Prognostic Indicator Guide (“Would you be surprised if the patient were to die within the next year?”)
  • Provides easy billing for a palliative visit (K023) and details additional bonuses
  • Local resources are provided that are appropriate for the current Palliative Performance Scale (PPS) phase of the patient
  • Available for Telus PS Suite EMR
  • For more information contact Justin Wolting at justin.wolting@ehealthce.ca

 

Following the Waterloo Wellington Integrated Hospice Palliative Care Regional Program Early Identification & Prognostic Indicator Guide, adapted from the Gold Standards Framework (GSF), the Palliative EMR toolkit was developed to assist primary care providers (PCP) in earlier identification of patients nearing the end of life, who could benefit from a palliative approach to care.

 

Prompted by the Surprise Question, based on general and specific indicators detailed in the GSF (i.e. “Would you be surprised if the patient were to die within the next year?”), the PCP is provided decision support in assessing the palliative needs of the patient and is then provided with the appropriate Waterloo Wellington resources, relative to the patient’s current Palliative Performance Scale (PPS) phase.

 

Examples of resources available within the Palliative Care Tool:

  • Patient goal planning
  • Local referrals to hospice services
  • LHIN resources
  • Substitute Decision Maker (SDM)
  • Conversation guides
  • Community supports

 

In cases where the patient’s current needs would not be fulfilled through the palliative approach to care, the PCP is provided with Advance Care Planning tools that allow them to customize a reassessment date where the Surprise Question can be asked again.

 

 

Billing

The Palliative Visit Form (Image on the right) provides a framework for PCPs to properly document and bill palliative visits in a variety of scenarios. Billing can be as simple as documenting a K023 for an office palliative visit greater than 20 minutes. More complex visits, such as house visits with added special visit premiums, can also be documented.

 

Additional incentives, such as the Special Premium Bonus for having 4 or more patients with a billed K023, are also detailed within the tool.

 

 

The Palliative Care Toolkit is available in Telus Practice Solutions in two ways: As a button, added to an existing toolbar or as a stand-alone toolbar.

 

For more information on how to obtain the Palliative Care Toolkit please contact Justin Wolting

 

 

Email:

justin.wolting@ehealthce.ca

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Webinar Recap: Virtual care in WWLHIN, exploring innovative methods for healthcare delivery to support patient care

Did you miss our webinar on Virtual Care? We've includeded the presentation deck and video for Big White Wall that was featured in the presentation.

 

Description

 

Virtual care allows patients to securely connect with their health care providers online. In this presentation, the QBIC program will provide an overview of various online solutions, including Virtual Visits, PCVC, and Big White Wall, and how they can support both patients and providers in the region.

 

 

Download the PowerPoint presentation here.

 

 

 

 

Big White Wall Video

 

 

 

Have a question? Please email: meghan.brenner-burgoyne@ehealthce.ca or wendy.lang@ehealthce.ca

 

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