Kidney Talks, Achieving Excellence Together & Hacking Health Café
Thursday, June 28, 2018
It’s conference season! In addition to eHealth 2018 and WWCRQI, the eHealth Centre of Excellence has participated in a number of other events that recently.
Kidney Talks 2018
eHealth Centre of Excellence Managing Director Dr. Mohamed Alarakhia (pictured left) gave a presentation at Kidney Talks 2018, hosted by the Ontario Renal Network (ORN), and spoke about how the Kidney Wise toolkit is now available in a format that can be integrated with primary care electronic medical records (EMRs). For more information on this tool, take a look at the QBIC (Quality Based Improvements in Care) catalogue!
Achieving Excellence Together 2018
eHealth Centre of Excellence team members Allie Piatkowski and Lori-Anne Huebner participated in a Health Links panel that highlighted different types of Health Links evaluations in Local Health Integration Networks (LHINs) across the province. Their presentation focused on the evaluation that they had completed on the Health Links approach to care in the Waterloo Wellington LHIN, to understand how it is impacting patients and care providers. To take a look at their Health Links case studies, please click here.
Hacking Health Café
As part of Communitech’s Peer2Peer Network, Hacking Health Waterloo provides a forum where technology creators and health care professionals can connect to discuss and collaborate on issues with the hopes of improving health care in Waterloo Region. To help foster this collaboration among the digital health community, Hacking Health Cafés are held monthly across various locations in the region.
Burgoyne (pictured below, left) and Sara Di Gregorio provided an overview and background of the project, as well as a live demonstration of the VirtualCare platform. The audience was heavily engaged and the presentation yielded many great questions that sparked some interesting discussion – it was a pleasure to meet and network with this diverse group of professionals and we hope to join another Hacking Health Café again in the future!
We’re always looking for more opportunities to share knowledge and spread the word on the digital health services available (or coming soon).
For more information, please feel free to explore our website or contact email@example.com.
Calling all primary care providers in Waterloo Wellington: stay connected with the primary care newsletter!
This is the start of a communication network for all primary care providers (family physicians, nurse practitioners, physician assistants) within the Kitchener-Waterloo-Wilmot-Wellesley-Woolwich (KW4) area to provide important information about health services, referral processes, practice opportunities, and professional development.
Pertinent and succinct information, curated and edited by family physicians, will be disseminated via a bi-monthly newsletter.
eHealth Centre of Excellence
Health Force Ontario
KW Chamber of Commerce
Waterloo Region Public Health
To start receiving the KW4 Primary Care Newsletter, please click here to register.
Hannele Kivinen at 1:30 PM
Big milestone for our System Coordinated Access (SCA) program
Monday, June 25, 2018
Exciting news! On June 25, 2018, the System Coordinated Access (SCA) program hit a big milestone: since their electronic referral (eReferral) solution went live in Waterloo Wellington ten months ago, 5,000 eReferrals have now been processed.
A number of team members from the eHealth Centre of Excellence were thrilled to be invited to participate in the McMaster Waterloo Wellington Clinical Research and Quality Improvement Symposium, an annual event which puts the spotlight on local clinical research and quality improvement initiatives. This year’s symposium took place on May 30, and was attended by over 250 students, clinicians, professionals, and researchers from across the Waterloo Wellington region.
There was also a poster presentation by Jennifer La from our QBIC (Quality Based Improvements in Care) Program, which took a closer look at the benefits of giving patients tablets to fill out mental health assessments while they’re in the waiting room. Her poster can be viewed here.
Heba Tallah Mohammed from our System Coordinated Access (SCA) Program was also on hand to present her poster – available here – on the benefits of the electronic referral (eReferral) platform currently being deployed by the SCA team.
The eHealth Centre of Excellence also hosted a booth this year (pictured left), giving attendees the chance to learn more about the various digital health services and tools we offer.
And after the event, we were excited to learn that our participation was recognized with the following awards:
eHealth Centre of Excellence participates in e-Health 2018
Friday, June 8, 2018
Canada’s annual e-Health conference, now in its 18th year, offers a fantastic opportunity to learn about digital health initiatives that are taking place across the country, as well as share learnings about the local solutions that are working for us with the conference’s 1,500+ delegates (representing experts from across the spectrum of healthcare and information technologies).
This year, the eHealth Centre of Excellence was invited to give a number of presentations that showcased some of the work we’re supporting to deploy digital health technologies in our region.
Lori-Anne Huebner (pictured right) gave a poster presentation on “A Model of Practice to Support Vendor Procurement” – the poster is available here, and takes a look at the innovation procurement model used by our System Coordinated Access (SCA) Program to find a vendor capable of building an electronic referral (eReferral) solution that could meet a number of
complex needs. That eReferral solution has since gone live in Waterloo Wellington (with over 5,000 eReferrals now sent!), and is in the process of being adopted in other regions across Ontario.
Danika Walden also presented on the innovative methodologies used to procure a technology solution for Virtual Visits in Waterloo Wellington, which is currently in the midst of a year-long proof of concept.
And finally, Ted Alexander (pictured left) – our Vice-President of Partnerships & Clinical Innovations – gave a talk on the unique digital health service bundle that we offer, as our region’s one-stop resource for ehealth tools and services .
Overall, we were delighted to be able to participate and share updates on the many exciting ehealth initiatives we’re currently supporting – and we’re already looking forward to next year’s event!
Our 4th annual Partnerships in eHealth event: eMental Health in Waterloo Wellington
Wednesday, May 30, 2018
In honour of this year’s Mental Health Week (May 7 - 13), our annual Partnerships in eHealth symposium – which took place on May 9 – put the spotlight on the digital health tools and resources currently available (or coming soon) to support healthcare providers in the delivery of care to patients with mental health concerns.
In his opening remarks, our Managing Director Dr. Mohamed Alarakhia talked about how the mental health service bundle we offer can help at different points of care. We were also delighted to welcome back Dr. Robert Bell, Deputy Minister of Health and Long-Term Care, who gave a keynote address on the crucial role that elements of the service bundle play in assisting healthcare providers to connect patients quickly and seamlessly with the mental health supports they need. Among the tools that were highlighted:
OntarioMD’s Health Report Manager (HRM): HRM has recently gone live at Canada Mental Health Association Waterloo Wellington (CMHA WW) and Homewood Health Centre, enabling them to send reports directly into a primary care provider’s EMR.
This year’s event also featured two engaging panels. The first panel, empowering patients with information – just a click away, included the following talks:
CMHA WW’s eHealth Lead Gerrit Sepers gave an informative talk on Big White Wall, an online mental health and wellbeing service offering self-help programs, creative outlets and a community environment
As the CEO and founder of the Life Recovery Program, Paul Radkowski showcased how his online site provides self-directed video based guidance to help families/friends and those struggling with addiction and mental health issues
Fred Wagner, Executive Director of CMHA WW, spoke about Bounce Back, which is a provincial skill-building program designed to help adults and youth 15+ manage symptoms of depression and anxiety using an online platform
The second panel was on using technology to support seamless connections to care, with panelists speaking about a number of different ehealth resources:
Daniel Pearson Hirdes, CEO of HealthIM, spoke about how HealthIM strengthens communications between polices services and hospitals, as a resident undergoing a mental health crisis transitions across the spectrum of care – from community-based to acute services
The eHealth Centre of Excellence’s Wendy Lang and Child/Adolescent Psychiatrist Dr. Alexandre Traveres gave a joint presentation on how Ontario Telemedicine Network (OTN) eConsult is getting primary care providers expert advice from mental health specialists quickly – so they have the information they need to create a care plan for their patients, without patients needing to wait for a referral
The eHealth Centre of Excellence’s Meghan Brenner-Burgoyne and Stephanie Chin teamed up with family physician Dr. Neil Naik to talk about how tablets in waiting rooms are supporting patients to complete mental health assessments, with that information going directly into their doctor’s EMR
Both panel sessions were followed by stimulating Q&A sessions moderated by Ted Alexander, the eHealth Centre of Excellence’s Vice President of Partnerships and Clinical Innovation. Attendees were invited to share their response to the presentations, which led to some interesting and wide-ranging discussions about the current and future states of digital health.
Interactive booths were also set up, so during lunch and breaks, attendees could get a firsthand look at the digital health tools on offer and ask questions in a one-on-one setting.
Overall, it was an exciting day and a wonderful opportunity to learn more about the eMental Health resources available in our community to support healthcare providers and their patients.
Thank you to all of our presenters, booth hosts, organizers, and attendees – we hope to see you again next year!
Hannele Kivinen at 4:30 PM
Virtual Visits pilot program off to a great start!
Friday, May 25, 2018
What is a virtual visit?
Virtual visits allow healthcare providers to ‘see’ their patients over a secure, online communication system via chat messaging, phone or video.
So far, 23 primary care providers and 18 administrative staff members have registered for virtual visits, and together they have signed up 289 patients (with 213 more invited to use the virtual visit solution).
Since going live with the solution at the end of March, 205 virtual visits have already been completed!
For more on our virtual visits program (including information about how to get involved), please click here.
Calling all primary care providers: we are excited to announce that the eHealth Centre of Excellence’s QBIC (Quality Based Improvements in Care) team is now offering a new osteoporosis tool that can be integrated directly into your electronic medical record (EMR)!*
This custom form supports clinicians with early identification and management of patients with osteoporosis.
Clinical content adapted from 2010 Clinical Practice Guidelines for the Diagnosis and Management of Osteoporosis in Canada and the 2015 Clinical Practice Guidelines for the Frail Elderly.
Assess a patient’s risk for fracture using
Canadian Association of Radiologists and Osteoporosis Canada (CAROC)
Fracture Risk Assessment Tool (FRAX)
Coupled with a falls assessment tool
Use the risk factor analysis to
Guide management both non-pharmacologic and pharmacologic
Access educational handouts
For more information on how to access this tool, please contact Rob Gordon, QBIC Change Management Specialist at Rob.Gordon@ehealthCE.ca.
* Please note that the osteoporosis tool is currently only available for TELUS Practice Solutions EMRs.