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In the news: Diagnostic Imaging referrals at local hospitals go electronic

This past weekend, the Waterloo Record published an article about Diagnostic Imaging (DI) referrals at Waterloo Wellington hospitals going live on the Ocean eReferral Network.

 

From the article:

 

The aim is to improve the patient experience, and cut down on delays, lost referrals and missed appointments.

 

"There's no telephone tag back and forth," said Dr. Mohamed Alarakhia, director of the eHealth Centre of Excellence. "It will reduce the time to referral."

 

Click here to read more!

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Press release - Improving the patient and provider experience: Hospital Diagnostic Imaging live on eReferral in Waterloo Wellington

 

 

Please click here to download the PDF.

 

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Virtual visits now LIVE in Waterloo Wellington!

 

This past Monday, virtual visits went LIVE in Waterloo Wellington!

 

 

What are some common types of virtual visits?

  • Follow-up on lab or diagnostic imaging results
  • Prescription renewal
  • Sinus infection
  • Pink eye
  • Sick notes
  • Mental health
  • Chronic back pain
  • Seasonal allergies
  • Cold and flu symptoms
  • Skin conditions
  • Chronic condition management

 

For more information on our virtual visits program, please click here.

 

Interested in using virtual visits in your practice? Please contact eHealth Centre of Excellence Change Management Specialist Meghan Brenner.Burgoyne to get started!

 


 

 

 

 

 

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cSWO March 2018 update

 

 

Please click here to download the PDF.

 

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Diagnostic Imaging in Waterloo Wellington hospitals now LIVE on eReferral

We are excited to announce that as of today, the seven hospitals in the Waterloo Wellington region are now accepting Diagnostic Imaging (DI) referrals through the Ocean eReferral Network as part of our innovative System Coordinated Access (SCA) program.

 

Thank you to the Waterloo Wellington Diagnostic Imaging Integrated Program Council (DIIPC) and to all of our system partners for their continued commitment to making it easier for healthcare providers to connect their patients to the care they need, when they need it.

 

For more information, please visit: http://systemcoordinatedaccess.ca/di/

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Our annual Partnerships in eHealth event is just around the corner

And you’re invited! This year’s event is taking place during mental health week, so we’ve decided to spotlight some of the digital health resources available (or coming soon) in our community. Please view the invitation below for more information. Space is limited, so be sure to RSVP today!

 

 

 

Please click here to download the PDF.

 

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Coming up: WWCRQI Symposium 2018

Our Benefits Realization (BR) team will be presenting some of our digital health research at this year’s annual McMaster Waterloo Wellington Clinical Research and Quality Improvement (WWCRQI) Symposium – we hope to see you there! Details are posted below.

 

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Putting patients first

The System Coordinated Access (SCA) team recently met with the Provincial Patient and Family Advisory Committee and the Waterloo Wellington Local Health Integration Network (WWLHIN) Patient and Family Advisory Committee to share information about the our own SCA Patient and Caregiver Working Group. The SCA program is currently working on sharing data with patients from the new electronic referral (eReferral) solution, and is always looking for ways to incorporate patient and caregiver feedback into our products and services!

 

In upcoming sessions, members of the SCA Patient and Caregiver Working Group will be sharing their stories and passions to help us work toward this goal.

 

For more SCA updates, please click here.

 

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System Coordinated Access expansion kicks off

In early March 2018, the System Coordinated Access (SCA) program team and representatives from five SCA deployment teams from across five Local Health Integration Networks (LHINS) – Waterloo Wellington, South East, Champlain, Erie St. Clair, and North East – came together for an orientation to the SCA program’s eReferral deployment model. This 3 day meeting of the minds was full of rich dialogue and collaborative planning across LHINs, which will continue as the Program evolves and the eReferral strategy for the province takes shape.

 

The eReferral deployment teams built connections with each other and all left the meeting energized and ready to successfully implement the SCA program model within their respective regions.

 

Questions about the expansion? Please contact SCA Program Manager Lori Moran at Lori.Moran@ehealthCE.ca.

 

 

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Diagnostic Imaging is coming to eReferral … are you ready?

 

As previously announced, the seven hospitals in the Waterloo Wellington region are set to receive Diagnostic Imaging (DI) referrals as part of the System Coordinated Access (SCA) program in March 2018!

 

Primary care clinicians will be able to send electronic referrals (through the Ocean eReferral Network) to Hospital DI departments directly from most electronic medical records (EMRs).


As part of the move to eReferral, new standardized DI requisition forms (e.g. one MRI form for all hospitals, one CT form for all hospitals) will be in place at launch.

 

Questions? Contact Danielle Olivier-Ozutok, SCA Project Manager for Waterloo Wellington, at Danielle.Olivier-Ozutok@ehealthCE.ca.

 


 

Check out an eReferral demo!

You’re invited to an eReferral webinar on March 7 from 12:30 to 1:30 p.m. Register today! Simply email eReferral@ehealthCE.ca to reserve your spot.

 


 

Did you know?

  • To date, nearly 2,600 eReferrals in Waterloo Wellington have been processed through the eReferral solution  
  • Patients can choose to receive email notifications containing the status of their referral as well as appointment details
  • You can find out who is currently receiving referrals by visiting the Ocean eReferral Network support site
  • The SCA program provides hands-on training and solution set-up to you and your team, as a benefit to joining the program
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