Please click here to download the PDF.

Our eCE team loves a great challenge, which is evident in our latest Food Bank donation competition! Each of the four teams were assigned a donation category and were given two weeks to fill their Food Bank donation boxes.

Congratulations to “The Lucky Team” who won the challenge!

At the end of the day, the biggest winner is The Food Bank of Waterloo Region. With combined efforts, our teams donated 303 items and $820 in donations. These donations will be used to assist 1 in 20 households in Waterloo Region who are in need of food assistance.

Since hunger can happen to anyone, anywhere, at any time, The Food Bank relies on community support to assist households in our region all year around.  

Did you know?

• 34,408 people – 35% of who are children – access emergency hamper and community meal programs as well as many other vital supports.  

• Last year, The Food Bank acquired and distributed 4,523,167 pounds of food to a network of 100+ community programs and agency partners.

• 1,600 community meals are distributed every day are distributed every day, with all food groups equally represented.

How can you help?

The Food bank experiences a significant drop in donations during the summer, which makes summertime the perfect time to donate! The Full Bellies. Happy Hearts. ½ million meal challenge kicked off on June 1 and is running until August 31. Gather your workplace together, divide up into teams and challenge each other to see who can bring in the most donations!

Fore more information about The Full Bellies. Happy Hearts. ½ million meal challenge, click here.

Please click here to download the PDF.

Please click here to download the PDF.

It is more important than ever for primary care providers to understand their obligations as a health information custodian under Ontario’s Personal Health Information Protection Act (PHIPA). To support primary care providers in preventing privacy incidents and breaches, OntarioMD is offering a comprehensive, complimentary online training module that covers:

• Legal and professional obligations, and the importance of privacy and security
• How to safeguard patient data
• How to identify and respond to privacy breaches and security incidents

Physicians will receive two Mainpro+ credits for completing the training. All users will receive a certificate of attestation upon successful completion of the training. To access the module, you must be a registered user of OntarioMD.ca. The registration link is located at the top of every page on their website. The training module can be accessed at: https://www.ontariomd.ca/products-and-services/privacy-and-training-resources.

Join the more than 2,000 clinicians who have completed this important training.

For more information on the training or OntarioMD’s digital health services for primary care, contact support@ontariomd.com or visit www.ontariomd.ca.

Please click here to download the PDF.

Please click here to download the PDF.

Congratulations to our QBIC team on their Patient Care Innovation Award at the Canadian Health Informatics Awards (CHIA) Gala!

The award recognizes a for-profit healthcare ICT company and client team that have successfully implemented a health-IT solution that has positively impacted patient care in innovative ways and honours the private and public sector team effort.

Since VirtualCare went live 12 months ago, 67 primary care providers (PCPs) are registered, and 77% have conducted more than 3 visits with their patients. Patients have requested virtual visits with their PCP for reasons such as medication and prescriptions, to follow up on test results, to address new health issues, and discuss chronic conditions.

“The ability to have a virtual visit with my doctor reduces the need for a 45-minute drive to see my doctor for health concerns that can be dealt with through a virtual visit. My doctor monitors my progress while transitioning medications, without the need for me to visit their office. The virtual care application is easy to use and such a convenient way to get the care I need.” – Patient

Virtual Visits provide an efficient and convenient way for patients to connect with their primary care provider so they can be informed and engaged in their care. It is the ongoing dedication to digital health innovation that makes programs like Virtual Visits a success in our community!

Thank you to everyone for your involvement and continued support to expand digital health!

For more information on Virtual Visits or digital healthcare tools and services, please email: communications@ehealthce.ca.

As part of the System Coordinated Access (SCA) eReferral Program, patients are invited to complete the online patient experience survey. The survey allows patients to share their experiences with the Ocean eReferral process by answering both quantitative and qualitative questions.

The results are in!

To date, more than 1500 patients have responded to the patient experience survey, of which 96% agree that eReferral is an easy process and that eReferral notifications improve the patient experience. In just over two months (February 1 to April 9, 2019), 425 patients completed the survey, providing many comments. Over 11% of these patients included comments on the efficiency of the process. In total, there were 48 individual comments related to efficiency.

The patients have spoken!

• Appointment was fast and made the same day
• Doctor one day, appointment confirmed next day. Excellent service.
• Excellent quick process. I had the appointment before I reached home.
• Had the referral appointment within an hour of my Dr. appointment
• I am quite impressed with the time frame it took to get appointment. Electronic referral is the way to go.
• I find this method to be very efficient.  My doctor’s appointment was yesterday and today I have an appointment scheduled!
• This process is a time saver for all—the patient, the provider and the referring physician to the best of my knowledge. I work in this industry and it is a positive step in the right direction for referrals. 

Patients are recognizing the benefits of eReferral and the impact it’s making on getting them the care they need. If you’re not already using eReferral, email us at eReferral@ehealthce.ca for more information.