What are some common types of virtual visits?

• Follow-up on lab or diagnostic imaging results
• Prescription renewal
• Sinus infection
• Pink eye
• Sick notes
• Mental health
• Chronic back pain
• Seasonal allergies
• Cold and flu symptoms
• Skin conditions
• Chronic condition management

The System Coordinated Access (SCA) team recently met with the Provincial Patient and Family Advisory Committee and the Waterloo Wellington Local Health Integration Network (WWLHIN) Patient and Family Advisory Committee to share information about the our own SCA Patient and Caregiver Working Group. The SCA program is currently working on sharing data with patients from the new electronic referral (eReferral) solution, and is always looking for ways to incorporate patient and caregiver feedback into our products and services!

In upcoming sessions, members of the SCA Patient and Caregiver Working Group will be sharing their stories and passions to help us work toward this goal.

For more SCA updates, please click here.

In early March 2018, the System Coordinated Access (SCA) program team and representatives from five SCA deployment teams from across five Local Health Integration Networks (LHINS) – Waterloo Wellington, South East, Champlain, Erie St. Clair, and North East – came together for an orientation to the SCA program’s eReferral deployment model. This 3 day meeting of the minds was full of rich dialogue and collaborative planning across LHINs, which will continue as the Program evolves and the eReferral strategy for the province takes shape.

The eReferral deployment teams built connections with each other and all left the meeting energized and ready to successfully implement the SCA program model within their respective regions.

As previously announced, the seven hospitals in the Waterloo Wellington region are set to receive Diagnostic Imaging (DI) referrals as part of the System Coordinated Access (SCA) program in March 2018!

Primary care clinicians will be able to send electronic referrals (through the Ocean eReferral Network) to Hospital DI departments directly from most electronic medical records (EMRs).

As part of the move to eReferral, new standardized DI requisition forms (e.g. one MRI form for all hospitals, one CT form for all hospitals) will be in place at launch.

Questions? Contact Danielle Olivier-Ozutok, SCA Project Manager for Waterloo Wellington, at Danielle.Olivier-Ozutok@ehealthCE.ca.

Check out an eReferral demo!

You’re invited to an eReferral webinar on March 7 from 12:30 to 1:30 p.m. Register today! Simply email eReferral@ehealthCE.ca to reserve your spot.