eHealth Centre of Excellence


Tablets icon

The eHealth Centre of Excellence supports providers with the use of patient tablets in their clinic waiting room for efficient screening, assessment and information management of their patient population. 

Each tablet is compatible with Ocean, a secure platform that integrates with the provider’s electronic medical record (EMR). This allows the provider to capture clinical notes pertaining to the patient’s visit and review them prior to seeing the patient in the examination room.

At no cost to the clinic, our support includes:

  • On-site visits to help with setup and configuration of the tablets
    • Optionally, tablets can be configured as a check-in kiosk
  • Administrative and clinical staff coaching sessions
  • Assistance with the development of customized patient-facing forms and questionnaires

Why use tablets in your practice?

  • Clinicians can provide forms and questionnaires to patients while in the waiting room
  • The information is securely updated in the EMR in real-time
  • The clinician can review the patient responses prior to entering the exam room
  • Improved provider and patient satisfaction
  • Enhanced efficiencies within your practice
  • Decreased costs associated with office supplies and administrative time spent scanning forms

Click here to find out how to use tablets to screen for COVID-19

Tablet contact - Melissa Lambing


What can you do with tablets?  

  • Complete health assessments and questionnaires
  • Mental health (e.g. GAD-7) and developmental (e.g. Nippissing) screening
  • Post-concussion symptom evaluation
  • Collect patient information
  • Review and update demographic information
  • Email and other patient consent  
  • Link tablet forms with existing EMR templates (i.e. custom forms)
  • Share clinic news and announcements
  • Display educational materials and videos

                                                   For more benefits, take a look at our case studies on tablets!

Patient Experience Survey

In addition to being able to assess patients with tablets, they provide a great way to engage many patients and gain meaningful feedback to evaluate the impact of certain programs and initiatives. At the eHealth Centre of Excellence, we have leveraged tablets to conduct needs assessments and learn how patients would prioritize digital health tools available to them.

Ocean logo

About our Partner:

Ocean by CognisantMD™ connects patients, healthcare providers, and researchers using secure patient forms, screening tools, and surveys that integrate with the EMR. From tablets in the waiting room to online patient registration, Ocean is dramatically improving healthcare quality, efficiency, and the patient experience.