eHealth Centre of Excellence

Digital Health Supports for COVID-19


Our team at the eHealth Centre of Excellence is committed to supporting healthcare clinicians, organizations, and Ontario Health Teams (OHTs) in their battle against COVID-19 through the provision of digital health tools. The following tools are available now and can be used to safely and effectively screen patients and facilitate monitoring and treatment of this disease, as well as support primary care clinicians with the vaccination roll-out and COVID-19 therapeutics.


Please note that many of these tools have been developed by others and are provided “as is” – additionally, some of these tools may not be relevant to your area of the province.




EMR Tools and Coaching  

A common Covid Therapy Referral Form has been developed to support primary care with referrals to Covid Clinical Assessment Centres. This form has been collaboratively designed and standardized to support care across the West region. A PDF version of this form is available here.



These referral forms can be integrated into TELUS PS Suite,  OSCAR, and Accuro with downloads available below (or for Accuro, the form can be found in the Global Forms list):



TELUS PS Suite (version 1.0):


  1. Download the package: Click here
  2. Unzip the .cfm file to your Desktop
  3. Import the .cfm file into PS Suite

OSCAR (version 1.0): 


  1. Download the package: Click here
  2. Import the full .zip into OSCAR

Accuro (version 1.0):


Name (in the global Forms library):

"CAC Outpatient Therapy Referral Form - 20220502-DC"

Date: May 16, 2022

Publisher: "wejerrett"




EMR Tools and Coaching

Paxlovid Resources –  Available in PS Suite, Oscar and Accuro, the eHealth Centre of Excellence is offering several digital health resources for Paxlovid including prescription/referral forms (in collaboration with Partnering For Quality) and searches for patients eligible for Paxlovid.


To access these resources and find out more information please click here.







EMR support

Now available in TELUS PS Suite and nearing completion in Oscar: we have been working with Ontario Health to develop a Post-COVID-19 Condition tool that captures and tracks the progression of symptoms associated with the condition over time. It also promotes supported self-management, allowing for a comprehensive plan to be built based on presenting symptoms. In addition, a patient handout with symptom-specific links to available resources can be printed directly from the tool.


You can download this tool directly from our community portal.  









A COVID-19 AEFI is an Adverse Events Following Immunization (AEFI) report specifically related to one of the COVID-19 vaccinations. Clinicians can now report any COVID-19 AEFIs electronically, through the eReferral platform, similar to existing eReferrals. Click here to learn more!






Automated Solutions

We are pleased to offer a bot process to support primary care clinicians to seamlessly and efficiently document their patients’ COVID-19 vaccinations within their electronic medical records (EMRs).


We’re here to support you during this challenging time and are offering this virtual assistant at no cost to you or your clinic. Visit our COVID-19 Vaccination Supports resource page for more information!






EMR support

We are offering a Vaccine Eligibility EMR Search to assist primary care with the identification and prioritization of patients who may be eligible for a third or fourth dose of the COVID-19 vaccine. It can be downloaded directly from our community portalThis  search will be updated regularly as new eligibility requirements are released by the province. 


Find more information on our COVID-19 Vaccination Supports webpage!



We also continue to offer COVID-19 Screening Tools for EMRs:


Screening tool for TELUS PS Suite: Download here

Screening tool for TELUS PS Suite (with toolbar): Download here


Developed in collaboration with 

City of Lakes FHT  *Updated September 2020

Screening tool for OSCAR: Download here




Form has been published to

Accuro’s database:

search for "Coronavirus COVID-19

Screening June112020"



We are happy to provide additional support with the installation and integration of these screening measures into your clinical workflow. Please contact our EMR team for further assistance.


* Detailed instructions on how to import and install custom forms for TELUS and for OSCAR

* Detailed instructions on how to import and export reminders for TELUS

* Detailed instructions on how to download a published form in Accuro




The Ontario eConsult Centre of Excellence has created a COVID-19 BASE™ managed eConsult specialty group: this group enables physicians and nurse practitioners to ask clinical questions to infectious disease specialists electronically and receive a response within days.


In response to the COVID-19 vaccination rollout, the Ontario eConsult Centre of Excellence in partnership with Public Health, OMA, OntarioMD, Ontario Health and the MOH have created a COVID-19 Allergy/Immunology BASE™ Managed Specialty Group. More information is available on our COVID vaccinations resource page.


The Ontario eConsult Centre of Excellence has also created a Provincial  Post-COVID-19 BASE™ Managed Specialty Group. Find out more here and please connect with our eServices team if you require support!





Virtual care

Virtual care can reduce the spread of COVID-19 by keeping people home and out of waiting rooms, while also enabling clinicians to screen symptoms remotely and offer medical advice with no risk of exposure. However, even post-COVID, when patients don’t need to be seen for an in-person appointment, virtual care supports convenient, quick, accessible, and equitable care. Learn more about virtual care here!






Clinics are able to provide patients with much-needed assessments and forms through online patient messaging. eForms can also be used for COVID-19 screening and assessment. Over 10,000 COVID-19 related forms were completed between March - December 2020.


Interested in using Patient Forms? Get started here!




Other online resources & tools:



  • For the latest updates on COVID-19 vaccination eligibility and doses administered, visit


  • OntarioMD has created a virtual care support web page with the assistance of the Ontario Medical Association to make it easier for clinicians to implement digital health tools



  • Canadian Mental Health and Addictions Waterloo Wellington (CMHA WW) is supporting a mental health initiative related to COVID-19:
    • Here4Help is an online repository of useful tools and techniques to manage the stresses of dealing with COVID-19, with a section focused on supports for healthcare professionals on the frontlines.


We will continue to update this page as more resources are made available.



If you have questions about any of the digital health tools mentioned here, please know that we are here to support you.


Don’t hesitate to reach out at any time to [email protected].