Digital Health Services

We work with Canadian healthcare professionals across the continuum of care to improve the use of digital health.

The Change Management and Adoption team works with healthcare organizations to help them adopt digital health tools in ways that enhance the quality of care that they are already providing to their patients. We'll make sure the tools not only fit into your clinical workflows, but also make processes more efficient with less administrative burden.

Program and Project Management

We can help you get your digital health programs and projects off the ground! We have experience working with healthcare organizations and agencies across Canada, and have been chosen to co-lead several provincial initiatives within Ontario. Our support ensures that your project or program's deliverables will be met, every time.

Knowledge Translation and Evaluation

Knowledge Translation and Evaluation is a key component of all programs led by the eHealth Centre of Excellence; evaluating evidence ensures that digital health technologies are enabling best practices and ultimately improving care delivery and patient outcomes. This team also supports other organizations with their own digital health evaluations.

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Integrated Care Managers (Ontario)

Our Integrated Care Managers have conducted a number of digital health environmental scans and possess a strong understanding of the gaps and the funding opportunities available, and we can help you to adopt the solutions that best support the integrated care pathways in your Ontario Health Team (OHT).

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HEAL (Healthcare Experience & Advancement Lab)

HEAL is an immersive clinician experience lab that enables our team at the eHealth Centre of Excellence to work hands-on with healthcare professionals to co-design the future of care delivery – all within an environment that fosters open communication, collaboration, and innovation.

Cybersecurity and Privacy eLearning

Join eCE Shield, a cybersecurity and privacy self-learning program designed specifically for healthcare professionals to help them keep their patient information and other sensitive data safe and secure. Available in both French and English, eCE Shield has been certified by the College of Family Physicians of Canada for 7.5 Mainpro+® credits.

Privacy and Security

Patient privacy is important to us. The Personal Health Information Protection Act (PHIPA, 2004) establishes a privacy framework for protecting personal health information in Ontario. Under the Act, the eHealth Centre of Excellence in its development, provision and/or deployment of various digital health programs and services, acts variously as a Service Provider/eService Provider to Participants, a Health Information Network Provider (HINP) and an agent of health information custodian (HIC) Participants.