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We’re excited to share that our team will be presenting at this year’s AFHTO conference, Tectonic shifts: rebuilding primary care in a new world.


Our workshop is scheduled for October 8th, and will focus on how digital health tools can support identification and planned proactive visits for patients at risk of complications from COVID-19.


At the end of this interactive session, participants will be able to:

  1. Describe tools to help clinicians and their offices proactively identify and connect with patients at risk during COVID-19

  2. Identify how to link these digital health tools together and embed them into patient care workflows

  3. Apply the tools to support the reopening of in-person visits with the reality of practicing in the time of COVID-19

We hope you’ll be able to join us – early bird registration ends today, so click here to register now! For more information on the conference, please visit the AFHTO website.


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It is more important than ever for primary care providers to understand their obligations as a health information custodian under Ontario’s Personal Health Information Protection Act (PHIPA).


To support primary care providers in preventing privacy incidents and breaches, OntarioMD is offering a comprehensive, complimentary online training module that covers:

  • Legal and professional obligations, and the importance of privacy and security
  • How to safeguard patient data
  • How to identify and respond to privacy breaches and security incidents

Physicians will receive two Mainpro+ credits for completing the training. All users will receive a certificate of attestation upon successful completion of the training. To access the module, you must be a registered user of The registration link is located at the top of every page on their website. The training module can be accessed at:


Join the more than 2,000 clinicians who have completed this important training.


For more information on the training or OntarioMD’s digital health services for primary care, contact [email protected] or visit



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Please click here to download the PDF.

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Webinar Details


Date: Wednesday, January 23rd


Time: 12:00pm – 1:00pm


Location: Please join my meeting from your computer, tablet or smartphone:


OR in-person at 419 Phillip St. South Waterloo, Algonquin Room




The Palliative webinar, hosted by the eHealth Centre of Excellence’s QBIC team along with guest speaker Dr. Rachael Halligan, highlights the recently released Palliative Tool that aims to help assist PCPs in the early identification of patients that would benefit from a palliative approach to care.


Additionally, many local and provincial resources are also included in the tool along with the ability to easily document and bill palliative visits. Dr. Halligan, the Regional Primary Care Cancer Lead will demonstrate how the tool can be used with a detailed case study.




To register, please click here or contact [email protected]


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Join our WEBINAR for a live demo


For users interested in sending or receiving electronic referrals, join us for a demonstration of the Ocean eReferral solution. This webinar will walk you through the eReferral workflow from initiating an eReferral (in Practice Solutions EMR) to receiving and processing the referral.


Date: November 28th, 2018

Time: 12pm

Register: Please e-mail [email protected]



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Digital Health Week is right around the corner! This year, Digital Health Week will be held from November 12th – November 16th.


The focus of Digital Health Week is to increase awareness and provide further education on the ways digital health is transforming health care. Increasing awareness about digital health provides further opportunities for collaboration and continued discussion about how our health care system can be more connected through digital tools and services.


To celebrate Digital Health Week, members of our eCE team will be hosting daily webinars.

Interested in signing up?  


Take a look at our webinar schedule and secure your spot today!


Webinar Schedule


Tuesday, November 13th


Title: Virtual care in WWLHIN: exploring innovative methods for healthcare delivery to support patient care


Description: Virtual care allows patients to securely connect with their health care providers online. In this presentation, the QBIC program will provide an overview of various online solutions, including Virtual Visits, PCVC, and Big White Wall, and how they can support both patients and providers in the region.


Date & Time: Tuesday, November 13th  2018 at 12:30pm-1:30pm



Wednesday, November 14th


Title: SCA Program and eReferral - Leveraging Digital Health Tools and Partnerships to Enhance Patient Care


Description: Effective use of digital health tools is key to ongoing process efficiency within the healthcare sector. The SCA program, in collaboration with our system and vendor partners, is increasing efficiency and improving access to care through the implementation of an innovative eReferral solution.


Date & Time: Wednesday, November 14th 2018 at 12:30pm-1:30pm




Thursday, November 15th


Title: Clinical Value of Standardized Primary Care Information Through the Use of EMR Tools


Description: Looking to demo an EMR tool that support clinicians with data quality clean up and then explain the clinical value for primary care providers and their patients.


Date & Time: Thursday, November 15th 2018 at 12:30pm-1:30pm

Registration: Please email [email protected]


Can’t make any of the scheduled webinars? We will be posting all webinar content on our blog following Digital Health Week!


We look forward to you joining us! If you have any questions, please email [email protected]



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Coming up on Tuesday, August 28 from 11:30 AM - 12:30 PM, the QBIC (Quality Based Improvements in Care) team will be hosting a webinar with guest speakers Dr. Upe Mehan & Kate Harvey on how to use QBIC's new osteoporosis tool for primary care electronic medical records (EMRs).


For more on this tool, click here!



Registration link:


Webinar details: Tuesday, August 28th 11:30 – 12:30



                 1-855-392-2520      -     Access Code: 9319738


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Featuring guest speaker Dr. Joan Chan, the eHealth Centre of Excellence’s QBIC (Quality Based Improvements in Care) team recently hosted a webinar highlighting mental health tools and resources for the electronic medical record (EMR). Dr. Chan, a family physician with the Guelph Family Health Team (FHT), shares her firsthand experience with using these tools and explains how she’s adapted them into her clinical workflow.   


Features of the mental health toolkit are highlighted below:


EMR tool for Mental Health visits

 The eHealth Centre of Excellence has developed an EMR tool to assist with your mental health encounters that:

  • Standardizes documentation with an easy to use  Encounter Assistant
  • Is based off of the new HQO Quality Guidelines for Major Depression Disorder
  • Directly links to screening tools (PHQ-9, GAD-7), resources and referrals
  • Includes a new Patient handout feature, which enables you to:
    • Create an individualized treatment plan and educational handout for your patients 
    • Reinforce your in-visit health teaching
    • Create a medication plan and new medication education
    • Customize self-care activities and referrals
Added features for tablets
  • Enhance your practice by using our “QBIC Depression” tablet eForm
  • eForm links directly with our mental health visit Encounter Assistant (described above) to help auto-populate information in the EMR 
  • Be able to review your patient’s subjective information before you enter the exam room

If you are interested in more information, please contact Change Managment Specialist Tara Lonergan at: [email protected]



Watch the webinar below:



“I have been using the progress note Encounter Assistant tool in combination with the OCEAN patient questionnaire for the past several months with my patients, and have found it very valuable to guide my patient encounters, and it has certainly cut down on my charting time for these visits.”


                                                           – Family Physician




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Webinar 1: Managing Mental Health Encounters in your EMR - Monday, January 22


Join the eHealth Centre of Excellence and Dr. Joan Chan, Family Physician at Guelph Family Health Team, via webinar to learn more about managing mental health encounters in your electronic medical Record (EMR).


Just released: a custom form for clinicians to use for managing and documenting depression and anxiety patient encounters in the EMR.  Part of this form is compatible with tablets and Ocean; when the patient completes the eform on the tablet, it will auto-populate part of the clinician’s note.


Other features include:

  • Auto-populating and tracking assessment tools such as PHQ-9, GAD-7 and the Brief Pain Inventory
  • Handouts with individualized Patient Medication Plans
  • Quick links to mental health resources and referral options
  • Based on the Health Quality Ontario (HQO) quality standard for major depression


During the webinar we will provide a virtual demo of the tool and how it integrates with the tablets. CME credits can be obtained through both in person and virtual sessions.


Webinar information: Monday January 22nd at 12:15pm – 1:00pm

Login information:

TCON 1-855-453-6963 ID: 9160215


The team at the eHealth Centre of Excellence can also come to your clinic to review the tool with you at any time.


Looking forward to ‘seeing’ you at the webinar!  To register, please click here.



Webinar 2: Advance Care Planning Webinar - Thursday, February 1


Join Dr. Rachael Halligan and Ashley Tyrrell for an Advance Care Planning Webinar being hosted on Thursday February 1. The webinar will highlight the Substitute Decision-Maker (SDM) EMR Tool which was developed by East Wellington Family Health Team (EW FHT) and is shared through the eHealth Centre of Excellence. If this is something that interest you, register for the event through the PDF invite below and the eHealth Centre of Excellence team can arrange to install the SDM tool for you if this is of interest! 



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Hannele Kivinen
January 11, 2022
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