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We are thrilled to announce that our Virtual Visits program won the Patient Care Innovation Team Award at the Canadian Health Informatics Awards (CHIA), which are sponsered by Digital Health Canada and ITAC Health, and are presented at the annual CHIA Gala at the e-Health Conference.


The Patient Care Innovation Team Award honours private and public sector team effort by recognizing a for-profit healthcare IT company and client team that has successfully implemented a health -IT solution that has positively impacted patient care in innovative ways within the past 12 months.


Since VirtualCare went live 12 months ago, 67 primary care providers (PCPs) are registered, and 77% have conducted more than 3 visits with their patients. Patients have requested virtual visits with their PCP for reasons such as medication and prescriptions, to follow up on test results, to address new health issues, and discuss chronic conditions.


Virtual visits team
























Virtual Visits provide an efficient and convenient way for patients to connect with their primary care provider so they can be informed and engaged in their care. It is the ongoing dedication to digital health innovation that makes programs like Virtual Visits a success in our community!


Virtual visits stats


“The ability to have a virtual visit with my doctor reduces the need for a 45-minute drive to see my doctor for health concerns that can be dealt with through a virtual visit. My doctor monitors my progress while transitioning medications, without the need for me to visit their office. The virtual care application is easy to use and such a convenient way to get the care I need.” – Patient


Thank you to everyone for your involvement and continued support to expand digital health!


For more information about this award, click here.


For more information on Virtual Visits or digital healthcare tools and services, please email: [email protected]


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Hannele Kivinen
January 11, 2022
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