eHealth Centre of Excellence

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Canada’s annual e-Health conference, now in its 18th year, offers a fantastic opportunity to learn about digital health initiatives that are taking place across the country, as well as share learnings about the local solutions that are working for us with the conference’s 1,500+ delegates (representing experts from across the spectrum of healthcare and information technologies).


This year, the eHealth Centre of Excellence was invited to give a number of presentations that showcased some of the work we’re supporting to deploy digital health technologies in our region.


Michelle Cousins (pictured right) gave two presentations on the connecting South West Ontario (cSWO) Program’s Primary Care Data Sharing Program (PCDs) proof of concept, which is exploring the feasibility of sharing data from primary care electronic medical records (EMRs) with other providers in the patient’s circle of care. For an update on recently PCDS activities, take a look at the latest cSWO update.


Lori-Anne Huebner (pictured right) gave a poster presentation on “A Model of Practice to Support Vendor Procurement” – the poster is available here, and takes a look at the innovation procurement model used by our System Coordinated Access (SCA) Program to find a vendor capable of building an electronic referral (eReferral) solution that could meet a number of 

complex needs. That eReferral solution has since gone live in Waterloo Wellington (with over 5,000 eReferrals now sent!), and is in the process of being adopted in other regions across Ontario.


Danika Walden also presented on the innovative methodologies used to procure a technology solution for Virtual Visits in Waterloo Wellington, which is currently in the midst of a year-long proof of concept.


And finally, Ted Alexander (pictured left) – our Vice-President of Partnerships & Clinical Innovations – gave a talk on the unique digital health service bundle that we offer, as our region’s one-stop resource for ehealth tools and services .


Overall, we were delighted to be able to participate and share updates on the many exciting ehealth initiatives we’re currently supporting – and we’re already looking forward to next year’s event!



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Hannele Kivinen
January 11, 2022
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